International Project Management Association (IPMA) Practice Exam

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Prepare for the International Project Management Association Exam. Practice with multiple choice questions and detailed explanations to improve your understanding. Ready yourself for success!

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Which approach is most likely to lead to a satisfactory and lasting resolution of the problem?

Problem solving
Smoothing
Withdrawal
Splitting the difference

The correct answer is: Problem solving

Choosing a problem-solving approach is most likely to lead to a satisfactory and lasting resolution because it emphasizes understanding the underlying causes of a problem rather than merely addressing its symptoms. This method involves gathering relevant information, identifying the root issues, and collaboratively generating solutions. By engaging all stakeholders in the process, problem solving encourages a deeper dialogue that can lead to innovative and effective solutions that are accepted by everyone involved. In contrast, methods such as smoothing or withdrawal may provide temporary relief or avoid conflict but do not address the core issues at hand, potentially leading to unresolved tensions or repeated conflicts in the future. Splitting the difference can seem fair on the surface but often results in compromises that leave both parties somewhat dissatisfied, thus failing to achieve a resolution that truly meets the needs of all stakeholders. By focusing on problem-solving, the approach fosters a culture of collaboration and creativity, ultimately yielding a more robust and enduring resolution.